Pack and Send Belfast East
Pack and Send Belfast East are focused on providing a wide range of high quality, secure packing options and domestic and international shipping and delivery services to the Belfast and Northern Ireland market.
Based close to the Connswater Shopping Centre and less than a mile from the Titanic Quarter and Belfast City Airport, Sam Ireland and his team in Belfast East are delighted to be the first Pack and Send store in Northern Ireland and ready to help customers throughout Northern Ireland with their packing and shipping needs.
Pack and Send is a company that offers a complete range of postal, freight, courier, packing and removal services operating through a national retail network. Funded in 1993, establishing the first PACK & SEND Store in August of that year at Parramatta, NSW, Australia.
Pack and Send has expanded over 15 years from the one store and is rapidly becoming a global brand.
Open 5 core days a week, they manage packaging, freight and message sending services for businesses of all sizes, as well as for householders and tourists. Freight solutions range from sending a 20gm letter to a consignment weighing several tonnes.
Pack and Send offer over 30 different freight services, enabling them to deliver to any destination on the planet. Message sending services include not only courier and mailing of hard documents but the electronic transmission of messages. They sell packaging supplies and can custom pack items of any size or weight.
Pack and Send are the industry leader with respect to handling goods that are fragile, large, awkward and valuable.
Through their retail network, they differentiate ourselves from the traditional methods of servicing customer needs in the freight market. They achieve this by offering powerful freight solutions through a combination of experience, first class operating systems, strategic partners and the entrepreneurial spirit of their franchisees. Pack and Send have the following competitive strengths:
Broad range of servicesThe fundamental distinction between Pack and Send and other traditional freight carriers is that they provide the world's largest range of freight and packing services that enable them to provide "the very best solution" to customers. The broad product and service range is an essential element of the "convenience" that the market demands. The complete 'one stop shop' service is a competitive advantage.
Brand namePack and Send boasts a strong and consistent branding that represents "excellence" in everything they do. Their customers equate "packaging", and "convenience in sending items" with the Pack and Send brand. Universal brand awareness is being predominantly achieved through franchising. Their extensive retail network provides increased visibility and with every additional Pack and Send store joining the network, brand awareness multiplies. Pack and Send presents an extremely professional corporate image, and great care is taken to monitor the consistency of the image for and on behalf of franchisees.
Retail networkTheir retail network enables Pack and Send to access markets that are simply not viable for traditional freight companies to service directly. They are an important physical link for the courier and private mail industry which has a growing market segment requiring use of services from convenient locations. Additionally their store network enables them to create powerful logistical solutions for national companies.
Operating SystemsPack and Send has developed comprehensive systems in operations, marketing and financial controls for franchisees and represents a significant part of their intellectual property.
Pack and Send customers become raving fans as the company continuously exceed their expectations through delivering legendary levels of service. Their distinct competitive advantage in convenience and exceptional customer service includes elements such as professional packing services, address labelling of parcels, professional enquiry handling, document preparation, delivery follow up, multiple freight options, credit card facilities, late pick-ups, industry leading customer care and convenient locations. These elements consistently bring people back time after time.