There is no surcharge to travel to or from anywhere in Ireland, as long as your journey begins or ends in Belfast. The city radius has also been extended to include Newtownabbey, Mallusk, Glengormley, Jordanstown, Whiteabbey, Rathcoole, Carnmoney, Doagh Road, Mossley and New Mossley. This means that there will be no surcharge when getting collected or dropped off in these areas.
Customers can book their taxi in advance, get real time updates of their booking and track the car's current location and progress to collection through the Value Cabs iPhone App, available on the App Store. The app allows users to select their pickup and destination by postcode or by typing the address, and recent addresses are saved for ease of use. The app also provides updates on job status and estimated time of arrival.