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Visit Belfast Welcome Centre
Description
Call into the Visit Belfast Welcome Centre for visitor information, tour and event tickets, maps and local souvenirs, and travel advice for your trip to Belfast and beyond.
Due to the coronavirus (COVID-19) outbreak and in line with the government legislation the Visit Belfast Welcome Centre and Airport Visitor Information Kiosks are currently closed. We will continue to provide vital information services via our website, email (info@visitbelfast.com) and telephone (02890246609).
If you have purchased Ticketmaster tickets at Visit Belfast for concerts or events that have now been cancelled, you will be entitled to a refund. Please keep your tickets as proof of purchase and a refund will be provided once it is safe for the Visit Belfast Welcome Centre to open again. Tickets for postponed events remain valid for the new date.
Make the Welcome Centre your first stop when you arrive in the city or contact the team for information in advance of your stay.
Located on Donegall Square North (opposite Belfast City Hall) in Belfast city centre, our multilingual visitor information advisors have information on pretty much everything, whether you need to book accommodation, buy tickets for events or find out about visitor attractions, tours, and transport within Belfast and Northern Ireland.
Visitors and locals can also discover Belfast's story, brought to life on plasma screens, or read about major attractions on the multilingual self-service touch screens.
Visitors from outside the European Union are able to take advantage of tax free shopping in the Visit Belfast Welcome Centre gift shop, which offers a wide range of local handmade gifts and souvenirs.
If you have purchased Ticketmaster tickets at Visit Belfast for concerts or events that have now been cancelled, you will be entitled to a refund. Please keep your tickets as proof of purchase and a refund will be provided once it is safe for the Visit Belfast Welcome Centre to open again. Tickets for postponed events remain valid for the new date.
Make the Welcome Centre your first stop when you arrive in the city or contact the team for information in advance of your stay.
Located on Donegall Square North (opposite Belfast City Hall) in Belfast city centre, our multilingual visitor information advisors have information on pretty much everything, whether you need to book accommodation, buy tickets for events or find out about visitor attractions, tours, and transport within Belfast and Northern Ireland.
Visitors and locals can also discover Belfast's story, brought to life on plasma screens, or read about major attractions on the multilingual self-service touch screens.
Visitors from outside the European Union are able to take advantage of tax free shopping in the Visit Belfast Welcome Centre gift shop, which offers a wide range of local handmade gifts and souvenirs.
Services provided:
- Tourist information and advice
- Ticketmaster outlet
- Tickets for tours and events
- Accommodation bookings
- Gift shop (with tax free shopping for visitors from outside the European Union)
- Free Wi-Fi
- Bureau de change
- Luggage storage
Top Reasons To Visit
- Free local and national tourist information
- Free WiFi
- Great local gifts and souvenirs
- Tickets for events, festivals and tours
- Free maps and literature
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Left Luggage Storage
The Visit Belfast Welcome Centre has a left luggage facility so visitors can securely store their luggage while exploring the city.
It costs £4 for a half day or £6 for a full day (per bag) and photographic ID is required.
Luggage storage may be liable to a random inspection.
Storage during opening hours only: Monday to Saturday 9am to 7pm, Sundays 11am to 4pm from June to September. Monday to Saturday 9am to 5.30pm, Sundays 11am to 4pm from October to May.
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Ticketing Box Office
The Visit Belfast Welcome Centre sells a range of tickets for visitor attractions, sightseeing tours, events and festivals through its Ticketing Box Office.
If you have purchased Ticketmaster tickets at Visit Belfast for concerts or events that have now been cancelled, you will be entitled to a refund. Please keep your tickets as proof of purchase and a refund will be provided once it is safe for the Visit Belfast Welcome Centre to open again. Tickets for postponed events remain valid for the new date.
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Airport Tourist Information Centres
You can also find the travel advisors at the airports:
Belfast International Airport
Tourist Information Desk
Telephone: +44 (0)28 9448 4677
Opening times: Monday to Friday, 7.30am – 7pm, Saturday, 7.30am – 5.30pm and Sunday, 9am – 5.30pm.
George Best Belfast City Airport
Tourist Information Desk
Telephone: +44 (0)28 9093 5372/3
Opening times: Monday 11.30am – 7.30pm, Tuesday to Friday 12pm – 7.30pm, Saturday 12pm – 5.30pm, Sunday 12pm – 5pm
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Ticketmaster Outlet
The Visit Belfast Welcome Centre is a Ticketmaster outlet, selling tickets for concerts, shows and sporting events.
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Opening Times
June to September: Monday to Saturday 9am to 7pm, Sundays 11am to 4pm
October to May: Monday to Saturday 9am to 5.30pm, Sundays 11am to 4pm
Contact Details
Gallery
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