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Visit Belfast Welcome Centre
Please note, restrictions continue to ease in Northern Ireland. Visit our Belfast Reopening page to find out what’s open when, or visit our Ideas page for ways to enjoy Belfast safely today! For more advice on current restrictions visit our Coronavirus Advice for Visitors page.
Description
The Visit Belfast Welcome Centre will reopen on Friday 30 April.
We are still providing vital information services on our website, and visitors can email queries to info@visitbelfast.com or telephone 028 9024 6609. You can also tweet your queries using #AskVisitBelfast.
Once we reopen here are some of the measures we’ve put in place to ensure your safety:
Services provided:
Once we reopen here are some of the measures we’ve put in place to ensure your safety:
- A welcome face at the door – to manage customer flow and enable visitors to adhere to social distancing
- Automated customer counting system with visual prompts
- Hand sanitiser will be readily available throughout the centre, from the front door right through to our customer information desks
- Additional cleaning has been put in place - to ensure frequently touched surfaces are regularly cleaned
- One way system – to help you around the centre easily and safely
- Signage and ground floor markings – to help you social-distance easily
- Contactless payment – where possible, we’re encouraging a cashless payment option
- For the time being, we will not be providing a left-luggage service
Services provided:
- Tourist information and advice
- Translink rail and bus ticket sales
- Tickets for tours and events
- Accommodation bookings
- Gift shop
- Free Wi-Fi
- Bureau de change
Visit Belfast Welcome Centre
- 9 Donegall Square North
- Belfast
- Antrim
- BT1 5GB
Top Reasons To Visit
- Free local and national tourist information
- Free WiFi
- Great local gifts and souvenirs
- Tickets for events, festivals and tours
- Free maps and literature
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Left Luggage Storage - Currently Unavailable
The Visit Belfast Welcome Centre has a left luggage facility so visitors can securely store their luggage while exploring the city.
It costs £4 for a half day or £6 for a full day (per bag) and photographic ID is required.
Luggage storage may be liable to a random inspection.
Storage during opening hours only: Monday to Saturday 9am to 7pm, Sundays 11am to 4pm from June to September. Monday to Saturday 9am to 5.30pm, Sundays 11am to 4pm from October to May.
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Ticketing Box Office and Ticketmaster
The Visit Belfast Welcome Centre sells a range of tickets for visitor attractions, sightseeing tours, events and festivals through its Ticketing Box Office.
Following Ticketmaster Ireland’s decision to close its remaining network of ticket outlets, the Ticketmaster outlet at Visit Belfast Welcome Centre closed on the Monday 3 August 2020.
If you were unable to get to visit Visit Belfast Welcome Centre’s Ticketmaster outlet before 3 August, customers can still apply for a refund directly from Ticketmaster via this link .
Check the status of your event/concert/show: click the following link and searching for the artist or show you have tickets for www.ticketmaster.ie/eventupdate.
If the event/concert/show is rescheduled, your tickets will be valid for the rescheduled date. If the new date does not suit, you can apply for a refund using the clicking the following link www.ticketmaster.ie/outletrefund
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Airport Tourist Information Centres
Belfast International Airport
Tourist Information Desk
- Open Monday, Wednesday, Thursday, Friday and Sunday subject to flight schedules and restrictions. Closed Tuesday and Saturday.
Telephone: +44 (0)28 9448 4677
George Best Belfast City Airport
Tourist Information Desk
- Open Monday to Friday and Sunday subject to flight schedule and restrictions. Closed Saturday.
Telephone: +44 (0)28 9093 5372/3
Opening hours are subject to change so please call to confirm.
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Opening Times
Belfast Welcome Centre Opening Times:
- Monday to Saturday: 9am-5pm
- Sunday: 11am-4pm (closed on Sundays from 9 to 30 May 2021)
- Bank Holidays: 11am-4pm
Belfast International Airport Opening Times (closed until 24 May 2021)
- Open Monday, Wednesday, Thursday, Friday and Sunday subject to flight schedules and restrictions. Closed Tuesday and Saturday.
George Best Belfast City Airport Opening Times (closed until 24 May 2021)
- Open Monday to Friday and Sunday subject to flight schedule and restrictions. Closed Saturday.
All opening hours are subject to change. Call 028 9024 6609 to confirm.
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Accessibility
View our accessibility details on www.accessable.co.uk.
Contact Details
Gallery
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