Please note, with restrictions currently in place, all non-essential retailers, accommodation providers and attractions included in our web pages will be closed.  Restaurants, pubs and cafés may open for takeaways only. Visit our Ideas page for ways to enjoy Belfast from home!

Description

The Visit Belfast Welcome will be closed from 4pm on Thursday 24 December and will remain closed until restrictions are eased.

We are still providing vital information services on our website, and visitors can email queries to info@visitbelfast.com or telephone 028 9024 6609. You can also tweet your queries using #AskVisitBelfast.

Once we reopen here are some of the measures we’ve put in place to ensure your safety:

  • A welcome face at the door – to manage customer flow and enable visitors to adhere to social distancing

  • Hand sanitiser will be readily available throughout the centre, from the front door right through to our customer information desks

  • Additional cleaning has been put in place - to ensure frequently touched surfaces are regularly cleaned

  • One way system – to help you around the centre easily and safely

  • Signage and ground floor markings – to help you social-distance easily

  • Contactless payment – where possible, we’re encouraging a cashless payment option

  • For the time being, we will not be providing a left-luggage service


Services provided:

  • Tourist information and advice

  • Translink rail and bus ticket sales

  • Tickets for tours and events

  • Accommodation bookings

  • Gift shop (with tax free shopping for visitors from outside the European Union)

  • Free Wi-Fi

  • Bureau de change

Visit Belfast Welcome Centre Logo
  • 9 Donegall Square North
  • Belfast
  • Antrim
  • BT1 5GB

Top Reasons To Visit

  • Free local and national tourist information
  • Free WiFi
  • Great local gifts and souvenirs
  • Tickets for events, festivals and tours
  • Free maps and literature
  • Left Luggage Storage - Currently Unavailable

    The Visit Belfast Welcome Centre has a left luggage facility so visitors can securely store their luggage while exploring the city.

    It costs £4 for a half day or £6 for a full day (per bag) and photographic ID is required.

    Luggage storage may be liable to a random inspection.

    Storage during opening hours only: Monday to Saturday 9am to 7pm, Sundays 11am to 4pm from June to September. Monday to Saturday 9am to 5.30pm, Sundays 11am to 4pm from October to May.

  • Ticketing Box Office and Ticketmaster

    The Visit Belfast Welcome Centre sells a range of tickets for visitor attractions, sightseeing tours, events and festivals through its Ticketing Box Office.

    Following Ticketmaster Ireland’s decision to close its remaining network of ticket outlets, the Ticketmaster outlet at Visit Belfast Welcome Centre closed on the Monday 3 August 2020.

    If you were unable to get to visit Visit Belfast Welcome Centre’s Ticketmaster outlet before 3 August, customers can still apply for a refund directly from Ticketmaster via this link .

    Check the status of your event/concert/show: click the following link and searching for the artist or show you have tickets for www.ticketmaster.ie/eventupdate.

    If the event/concert/show is rescheduled, your tickets will be valid for the rescheduled date. If the new date does not suit, you can apply for a refund using the clicking the following link www.ticketmaster.ie/outletrefund

  • Airport Tourist Information Centres - Currently Closed

    Belfast International Airport

    Tourist Information Desk

    • Open Monday, Wednesday, Thursday, Friday and Sunday subject to flight schedules and restrictions. Closed Tuesday and Saturday.

    Telephone: +44 (0)28 9448 4677

    George Best Belfast City Airport

    Tourist Information Desk

    • Open Monday to Friday and Sunday subject to flight schedule and restrictions. Closed Saturday.

    Telephone: +44 (0)28 9093 5372/3

    Opening hours are subject to change so please call to confirm.

  • Opening Times

    Belfast Welcome Centre Opening Times:

    • Monday to Saturday: 9am-5.30pm
    • Sunday: 11am-4pm

    Belfast International Airport Opening Times

    • Open Monday, Wednesday, Thursday, Friday and Sunday subject to flight schedules and restrictions. Closed Tuesday and Saturday.

    George Best Belfast City Airport Opening Times:

    • Open Monday to Friday and Sunday subject to flight schedule and restrictions. Closed Saturday.

    All opening hours are subject to change. Call 028 9024 6609 to confirm.

  • Accessibility

    View our accessibility details on www.accessable.co.uk.

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