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Visit Belfast Welcome Centre
Travel, hospitality and event businesses may be affected as local Covid restrictions and guidance continue to change. Please check the NI government website NI Direct to know how they may impact your visit to Belfast or call businesses before you leave. Visit our Ideas page for ways to safely enjoy Belfast; or for more advice on current Covid guidance visit our Coronavirus Advice for Visitors page.
Description
The Visit Belfast Welcome centre is open daily with helpful staff available to advise you on all that Belfast has to offer.
If you want to find out more about covid regulations and updates, we are still providing vital information services on our website, and visitors can email queries to info@visitbelfast.com or telephone 028 9024 6609. You can also tweet your queries using #AskVisitBelfast.
At the welcome centre we have put some measures we’ve put in place to ensure your safety:
Services provided:
At the welcome centre we have put some measures we’ve put in place to ensure your safety:
- Automated customer counting system with visual prompts
- Hand sanitiser available throughout the centre, from the front door right through to our customer information desks
- Additional cleaning to ensure frequently touched surfaces are regularly sanitised
- One way system – to help you around the centre easily and safely
- Signage and ground floor markings – to help you social-distance easily
- Contactless payment – where possible, we’re encouraging a cashless payment option
Services provided:
- Tourist information and advice
- Translink rail and bus ticket sales
- Tickets for tours and events
- Accommodation bookings
- Gift shop
- Free Wi-Fi
- Bureau de change
- Left luggage
Top Reasons To Visit
- Free local and national tourist information
- Free WiFi
- Great local gifts and souvenirs
- Tickets for events, festivals and tours
- Free maps and literature
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Left Luggage Storage
The Visit Belfast Welcome Centre has a left luggage facility so visitors can securely store their luggage while exploring the city.
It costs £4 for a half day or £6 for a full day (per bag) and photographic ID is required.
Luggage storage may be liable to a random inspection.
Storage during opening hours only: Monday to Saturday 9am to 5pm, Sundays 11am to 3.30pm.
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Ticketing Box Office and Ticketmaster
The Visit Belfast Welcome Centre sells a range of tickets for visitor attractions, sightseeing tours, events and festivals through its Ticketing Box Office.
Following Ticketmaster Ireland’s decision to close its remaining network of ticket outlets, the Ticketmaster outlet at Visit Belfast Welcome Centre closed on the Monday 3 August 2020.
If you were unable to get to visit Visit Belfast Welcome Centre’s Ticketmaster outlet before 3 August, customers can still apply for a refund directly from Ticketmaster via this link .
Check the status of your event/concert/show: click the following link and searching for the artist or show you have tickets for www.ticketmaster.ie/eventupdate.
If the event/concert/show is rescheduled, your tickets will be valid for the rescheduled date. If the new date does not suit, you can apply for a refund using the clicking the following link www.ticketmaster.ie/outletrefund
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Airport Tourist Information Centres
Belfast International Airport
Tourist Information Desk
- Open Monday, Wednesday, Thursday, Friday and Sunday subject to flight schedules and restrictions. Closed Tuesday and Saturday.
Telephone: +44 (0)28 9448 4677
George Best Belfast City Airport
Tourist Information Desk
- Open Monday to Friday and Sunday subject to flight schedule and restrictions. Closed Saturday.
Telephone: +44 (0)28 9093 5372/3
Opening hours are subject to change so please call to confirm.
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Opening Times
Belfast Welcome Centre Opening Times:
- Monday to Saturday: 9am-5.30pm
- Sunday: 11am-4pm
- Bank Holidays: 11am-4pm
Belfast International Airport Opening Times
- Open Monday – Friday 7.30am – 7pm
- Saturday 7.30am – 3pm
- Closed Sundays
George Best Belfast City Airport Opening Times
- Open Monday – Friday 7.30am-7pm
- Saturdays 8.30am-3pm
- Closed Sundays
All opening hours are subject to change. Call 028 9024 6609 to confirm.
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Accessibility
View our accessibility details on www.accessable.co.uk.
Contact Details
Gallery
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